Can I pick up my order? / Do you have a store?
My People is a one person business working from home, and offers online store only.
When will my order arrive / how long does shipping take?
Order withouth pre-order items will be shipped within 3-5 days after purchasing. Once shipped, depending on where you are shipping can take up to 2-3 days (Germany) and 7 days (Europe).
How do I exchange items on my order?
Exchanges are accepted only if the items are unworn, UNBROKEN, not damaged and unwashed.
Get in touch to know the precise returning address, as well as information of your order, as your invoice for example..
Return shipment are not covered/paid. I advise you to consider sending your package registered / insured / trackable
Once the items arrive according with the terms mentioned above, your refund will be made.
How do I return items on my order?
Get in touch to have the precisely address.
Return shipment are not covered/paid. I advise you to consider sending your package registered / insured / trackable.
When will my pre-order be shipped?
Your pre-order will be shipped according with the information linked on the product. Delays in the manufacturing process may happen, and sadly there is nothing I can do about it. I'll always aim to ship your order as soon as possible upon arrival..
Can I combine orders / add items to an already existing order to save on shipping costs?
I am not able to make any changes to already existing orders. If your order hasn't been processed yet, I could still cancel it so that you can place a new order containing all the items you wish to purchase.